Privacy Policy
The information on this page is the legal notice required for this website and the description of how we handle personal data.
Who is responsible for your data
The controller for the personal data collected through this website and the enquiry form is:
ProtoTech Machining Co., Limited
Building 1, Phase 5, Fucheng Digital Innovation Park
No. 15 Shijing Road, Fumin Community, Fucheng Subdistrict, Longhua District
Shenzhen, Guangdong Province 518110, China
Email: info@prototech-machining.com · Phone +86-755-2937-9771
What we collect
When you send an enquiry we collect the information you enter into the form: company, your name and job title, email address, telephone number (if given), customer type, industry, project stage, batch size, exact quantity (if given), material (if given), part numbers (if given), the drawings and CAD files you attach, and the text of your message.
Our form service also records technical information about the submission: the date and time, the submission reference, the referring page, the country and city derived from the IP address, the browser and device type, and campaign parameters such as UTM source.
We do not collect special categories of personal data and we do not use automated decision-making.
Why we collect it, and on which legal basis
| Purpose | Legal basis |
|---|---|
| Answering your enquiry, preparing a quotation and running a DFM review of your drawings | Art. 6 (1) (b) GDPR — steps at your request prior to entering into a contract |
| Preparing and sending the quotation, and any order that follows | Art. 6 (1) (b) GDPR — performance of a contract |
| Keeping records of enquiries and correspondence for accounting and tax purposes | Art. 6 (1) (c) GDPR — legal obligation |
| Improving the website, for example understanding which pages are useful | Art. 6 (1) (f) GDPR — legitimate interest in improving our own business |
Who processes it on our behalf
| Recipient | Role |
|---|---|
| Forminit (Ireland / EU servers, GDPR-compliant processing) | Processor — receives and stores the form submission, the attachments and the notification email |
| Tubacon GmbH, Dorfstr. 14, 99752 Schimberga, Germany | Processor / European engineering partner — receives enquiry details only where your enquiry requires local engineering support |
| Our email and hosting providers, and our cloud infrastructure | Processors — infrastructure delivery of this website |
We do not sell personal data and we do not pass it on for advertising purposes.
How long we keep it
Enquiries that do not lead to an order are deleted after 24 months, unless you ask us to keep them longer. Contractual and invoice records are retained for the statutory retention periods of the People's Republic of China and the EU (generally 6 to 10 years).
The retention period for non-order enquiries can be adjusted here to your internal policy.
Transfers outside the European Union
Our manufacturing plant and the company that fulfils your order are in China, so enquiry data is processed there. Transfers are carried out on the basis of an EU Standard Contractual Clauses (SCC) assessment together with supplementary technical and organisational measures, or on another basis permitted under Chapter V of the GDPR.
Your rights
You have the right to obtain confirmation of whether we process your personal data, to access it, to have inaccurate data corrected, to have data erased, to have processing restricted, to receive your data in a portable format, and to object to processing based on legitimate interest. You also have the right to withdraw consent at any time where consent is the legal basis.
You can exercise these rights by writing to info@prototech-machining.com. You also have the right to lodge a complaint with a data protection supervisory authority — for us, the competent authority is in the Federal Republic of Germany, and the authority in your country of residence is also entitled to take the complaint.
Cookies
This website uses no advertising or tracking cookies. The enquiry form uses a technical service provided by Forminit; the data described above is transmitted with your submission and is covered by this notice. If you continue to use the site without objection, we treat this as consent to the processing described here.